The death toll in the deadly Air India plane crash rose to 270 on Saturday, with families increasingly getting upset due to delays in handing over bodies which were badly charred in the tragedy in the western Indian city of Ahmedabad.

This week’s horrifying plane crash in Ahmedabad, India, happened at a critical juncture in the history of Air India, one of the world’s oldest airlines and the country’s flagship.

Only the passenger in seat 11A on Air India Flight 171 lived to tell the tale, a survival nothing short of a miracle.